At Raj Design, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.
1. Information We Collect
We collect the following types of information when you use our website or services:
- Personal Information: This includes your name, email address, phone number, and other contact details provided when you inquire about our services, request a quote, or communicate with us.
- Project Information: When working on your projects, we may collect information related to your business, including project requirements, logos, design preferences, or other project-specific details.
- Payment Information: If you choose to engage our services, we may collect billing information such as payment details necessary for processing transactions.
- Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser type, and browsing behavior, through the use of cookies and similar tracking technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: We collect your information to fulfill your design and development project requests, manage projects, and deliver solutions.
- To Communicate: We may use your contact information to respond to inquiries, provide updates on projects, send invoices, and share other important information.
- For Payments: We collect payment information to process transactions for our services.
- To Improve Our Services: We analyze website usage data to improve user experience, our service offerings, and website performance.
- Marketing (Optional): With your consent, we may send promotional materials, special offers, or updates about new services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in delivering services (e.g., payment processors, project management tools). These providers are bound by strict confidentiality agreements.
- Legal Requirements: We may disclose information if required to comply with legal obligations, prevent fraud, or protect the safety of our clients and company.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access to personal data within our company.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and track website performance. Cookies are small files stored on your device that collect information about how you use our website. You can adjust your browser settings to refuse cookies, but doing so may affect your ability to use certain features of our website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of inaccurate or outdated information.
- Withdraw consent to marketing communications at any time.
- Request restrictions on the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at [email address].
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email if significant updates occur.
